LSLinwood Studios Get my free mock-up

Website Subscription Schedule

Version 1. In effect from 28 October 2026. Not sure about anything here? Email LinwoodStudiosTeam@gmail.com before you sign up.

This schedule forms part of the Linwood Studios terms of service (https://linwoodstudios.com.au/terms/), under section 10A. Where this schedule and the terms say different things about a Website Subscription, this schedule applies. Everything else in the terms applies as written, including your content (section 3), no guarantees of results (section 11), liability (section 12), privacy (section 13) and free mock-ups (section 15).

"We" and "us" means LINWOOD STUDIOS (ABN 87 940 501 357), a sole trader based in Melbourne. "You" means the business signing up.

Key points (please read before you sign up)

Website Subscription: $0 upfront, $149 a month, 12-month minimum ($1,788 total)

1. Starting your subscription

1.1 Free mock-up first. If you'd like, we'll make you a free draft mock-up first, as set out in section 15 of our terms. It's free, and there's no obligation to sign up.

1.2 Signing up. You sign up by accepting our written sign-up email or this schedule, including ticking the box at the end. Before you sign up, we'll confirm in writing the monthly price, the minimum term and its total, the billing date, what's included, the exit fee table and how to cancel.

1.3 Building your site. Once you've signed up and sent us your content, we build your site. We aim to have it ready for you to review within 72 hours of having all your content. That's a guide, not a guarantee, and delays in getting content or approvals extend it.

1.4 One round of approval changes. Your build includes one round of changes before your site goes live. A round is one combined list of changes sent in one email or message. More rounds before go-live are $40 each, or we'll quote first. After go-live, changes come out of your monthly edit time (see 3.5).

1.5 First payment, domain, then go-live. When you approve your site, we bill your first monthly payment. Until it's received, your site is only on a private preview link and no domain is bought. Once your first payment is received, we register your .com.au domain in your business's name (see 3.3), and then your site goes live on that domain. The day it goes live on your domain is your go-live date, and it's the start of your minimum term. Your first payment covers your first month from your go-live date. We go live as soon as the domain is registered and working. The registry's checks can sometimes take a few days, and we'll keep you posted.

1.6 If you change your mind before go-live. If you decide not to go ahead before your first payment, you can tell us by email and nothing is owed. If you've already paid but your site isn't live yet, we'll refund your first payment, less the domain registration cost if we've already registered your domain (the domain stays yours). We delete the draft, and section 15 of our terms applies to it as if it were a mock-up.

2. Price and minimum term

2.1 Price. $149 a month, in Australian dollars. No build fee and no setup fee. No GST is charged, as Linwood Studios is not registered for GST. Our invoices show "No GST charged".

2.2 Minimum term. 12 months from your go-live date (the minimum term). Over the minimum term you'll pay 12 monthly fees, which is $1,788 in total.

2.3 Price locked for the minimum term. We won't change your monthly price during the minimum term.

2.4 After the minimum term. Your subscription carries on month to month at the same price, with no new minimum term. We'll email you at least 30 days before your minimum term ends to remind you of this and of your options (staying on, leaving, or buying your site files).

2.5 Price changes after the minimum term. We can only change your price by giving you at least 30 days' written notice (email counts). If you don't want to pay the new price, you can cancel before it applies. The new price won't apply to you, and there's no fee or penalty.

2.6 If we register for GST. If Linwood Studios becomes registered for GST, we'll give you at least 30 days' written notice before adding GST to your subscription. You can cancel before that date with no exit fee or penalty, even during your minimum term, and GST won't be charged to you if you do.

2.7 No changes to your disadvantage. We won't reduce what's included in your subscription, or change this schedule in a way that disadvantages you, without your written agreement. If we want to change your plan, we'll give you 30 days' written notice, and you can cancel before the change with no exit fee or penalty.

3. What's included

3.1 Your website. A one-page Job-Ready Website built for your business, with your services, suburbs, hours, contact details, map, click-to-call and your job photos, built phone-first.

3.2 Hosting and security. We host your site on Netlify, in our own Netlify account, and keep it running for as long as you're subscribed, including the SSL certificate (the padlock), monthly uptime checks and a monthly test of your quote form.

3.3 Your .com.au domain, in your business's name.

3.4 Monthly job-photo update. Once a month, if you send us job photos, we add up to 6 of them to your site's gallery. This doesn't use your edit time. If you don't send any photos in a month, we don't add anything, and the update doesn't carry over.

3.5 30 minutes of edits a month. Small edits to the content already on your site, such as updating hours, prices, services or contact details, swapping a photo or fixing a typo. Unused time doesn't roll over to the next month, and it isn't refunded or credited. We'll tell you before starting if a request will go over your 30 minutes, and give you a price for the extra.

3.6 Quote form. A form on your site that asks for the job, the suburb, a timeframe and (if you'd like) photos. Enquiries go to your email address. See "Enquiry and quote forms" in section 3 of our terms, and section 11 below.

3.7 Review-ask kit, if you already have a Google Business Profile: your Google review link, a printable QR card ("Tell us how we went. Scan to leave an honest Google review.") and a ready-to-send text and email. You send review requests to your customers yourself. We never send them for you or receive your customers' details. See "Review requests" in section 3 of our terms.

3.8 Bio links. Links to your site, ready to paste into your Instagram and Facebook bios.

3.9 Local SEO basics. When we build your site, we:

We don't promise search rankings, traffic, enquiries or results of any kind (see section 11 of our terms). How search engines rank sites is up to them.

4. What's not included

These aren't part of the subscription. We're happy to quote on any of them before doing the work:

5. Billing and payment

5.1 We bill you monthly in advance. Your first payment is due when you approve your site, before it goes live. After that, you're billed on the same day each month (your billing date).

5.2 You pay by card through Stripe, our payment provider, using Stripe's secure payment page. We never see or store your full card details. We'll confirm this in your sign-up email. We'll never ask you to send card details by email, text or chat.

5.3 This is a recurring charge. You'll be billed every month until your subscription ends. We'll remind you of this in writing when you sign up.

6. Missed payments

6.1 If a payment isn't made by its due date, we'll send you a friendly reminder. We don't charge late fees.

6.2 If it's still unpaid, we'll give you at least 14 days' written notice before we pause your site. If it's still unpaid after that notice, we may pause your site (take it offline) and your monthly edits and photo updates until you're up to date. We'll put it back online within 1 business day of your payment clearing.

6.3 Even while your site is paused, we will never hold back your domain or your content, or let your domain lapse while you're subscribed.

6.4 If a payment is still unpaid 30 days after your site is paused, either of us can end your subscription by email. Section 7.4 then applies as if you'd cancelled on that date. Amounts already owing are still payable.

7. Cancelling

7.1 During the minimum term. You can cancel at any time by emailing LinwoodStudiosTeam@gmail.com. Your subscription ends at the end of the month you've already paid for. You don't pay any more monthly fees. You pay the exit fee in 7.2 instead.

7.2 Exit fee. Your minimum term ends 12 months after your go-live date. If you cancel before then, you pay an early exit fee for the part of your website build you haven't paid off yet. Your build is valued at $600 (our upfront price for the same site is $599), and each monthly fee pays off $50 of it, so the fee is $600 less $50 for each month you've paid. It's never more than the fees left in your minimum term. There's no exit fee if you cancel because we haven't done what we promised, or because we've changed your plan or price (see 7.3 for the full list).

Monthly fees paid when you leave 1 2 3 4 5 6 7 8 9 10 11 12
Exit fee $550 $500 $450 $400 $350 $300 $250 $200 $150 $100 $50 $0

The exit fee is the only amount you pay for leaving early. There are no other cancellation fees.

7.3 No exit fee when:

7.4 After the minimum term. Cancel by emailing LinwoodStudiosTeam@gmail.com with 30 days' notice. There's no exit fee. You pay up to the end of the notice period only, and if you've paid past that date, we'll refund the unused part. Your subscription never renews into a new minimum term.

7.5 We'll confirm your cancellation, the end date and any exit fee by email within 2 business days.

7.6 If we stop. We can end your subscription by giving you 30 days' written notice, for example if we stop offering it. If we do, there's no exit fee, we'll refund anything you've paid for after the end date, and we'll give you your site files free (section 8.3).

7.7 Serious breach. Either of us can end the subscription by written notice if the other seriously breaches this schedule and doesn't fix it within 14 days of being asked in writing. Missed payments are covered by section 6 instead.

8. Who owns what, and what happens when you leave

8.1 Always yours. Your domain name, and your logo, photos, text and other content you give us, are always yours. We'll never hold any of them back, including when a payment is in dispute. Any dispute about money is dealt with separately.

8.2 Ours, licensed to you. We own the design, code and the copy we write for your site. While you're subscribed, you have a licence to use them for your business's website. This replaces section 6 (Ownership) of our terms for subscription sites, unless you buy your site files under 8.3.

8.3 Buying your site files. When your plan ends, including if you leave during your minimum term and have paid any early exit fee, you can buy your site files (design, code and our copy) for a one-off $299. After 24 paid monthly fees, you can have them for free. Once you've paid (or reached 24 paid months), you own them as set out in section 6 of our terms, and we'll send them within 10 business days. Third-party items such as stock images and fonts stay under their own licences.

8.4 When your subscription ends, unless you've bought or been given your site files:

8.5 Your domain after you leave. It stays registered to your business for the rest of its paid period. After that, renewing it is up to you and is paid by you. We'll tell you the renewal date when you leave.

8.6 We'll remove our access to your accounts, such as Google Search Console, and confirm we've done it.

9. Logins and access

9.1 Please don't send passwords or logins by plain email, text or chat. Where possible, add us as a user or manager on your accounts so you never need to share a password. If a password has to be shared, we'll agree a secure method with you first.

9.2 You can remove our access at any time. If you do, we may not be able to do some of the work in your subscription, and we'll tell you what's affected.

10. Your content

10.1 Section 3 of our terms applies. You confirm you have the right to use the text, photos and logos you send us, including job photos, and that your business details (licences, prices, hours and claims) are accurate. Job photos mustn't show identifiable homes or people unless the owner, or the person, has said that's OK.

10.2 You're responsible for the review requests and any other messages you send your customers, including giving them a way to opt out and stopping when they ask.

11. Privacy

We handle personal information as described in our privacy policy (https://linwoodstudios.com.au/privacy/). We collect your business's ABN, ACN or registered business name and contact details to register your domain, and share them with GoDaddy and the .au registry as the .au rules require. Your site is hosted in our own Netlify account, so enquiries from your site's form pass through Netlify (a US company) under our account before they're sent on to your business. We only look at them to fix or test your form, we don't use them for anything else, and we delete the stored copies in Netlify within 30 days.

12. Liability and your rights under the Australian Consumer Law

12.1 We'll do the work with due care and skill.

12.2 To the extent the law allows, our total liability to you in connection with your subscription is limited to the fees you've paid us in the previous 3 months, as in section 12 of our terms.

12.3 Nothing in this schedule excludes, restricts or changes your rights under the Australian Consumer Law, including the consumer guarantees, or any other right that the law says can't be excluded. Where the law allows us to limit our liability for a failure to meet a consumer guarantee, our liability is limited to supplying the service again or paying the cost of having it supplied again.

12.4 Neither of us is liable for delays or failures caused by things outside our reasonable control, such as outages at Netlify, Google or the domain registrar. We'll let you know and help where we can.

13. Notices

Notices under this schedule can be given by email. Ours go to the email address you gave us at sign-up, and yours go to LinwoodStudiosTeam@gmail.com.

Acceptance

☐ I've read the Key points and this Website Subscription Schedule (version 1, 28 October 2026), and I agree to them for my business. I understand this is a recurring charge of $149 a month with a 12-month minimum ($1,788 total), and that an exit fee applies if I cancel in the first 12 months, as set out in section 7.2.

Business name: ______________________ ABN / ACN / registered business name: ______________________

Name: ______________________ Role: ____________ Date: ________

Domain to register: ______________________.com.au Billing date each month: ________

For LINWOOD STUDIOS (ABN 87 940 501 357): ______________________ Date: ________

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